1. Acceptance of Terms
By accessing or using the refund services provided by M.O Crafts Ltd, you agree to be bound by these Refund Policy terms. If you do not agree to all the terms and conditions, you may not access or use the refund services

 

2. Refund Eligibility
M.O Crafts LTD provides refunds under the following conditions: Goods or services purchased are found to be defective or damaged upon receipt. Services were not rendered or completed as outlined in the agreement. The client is dissatisfied with the quality of the delivered product or service.

 

3. Refund Process
To initiate a refund, clients must: Contact M.O Crafts LTD in writing, specifying the reason for the refund request. Provide relevant documentation or evidence supporting the refund claim.

 

4. Refund Amount
Refund amounts will be determined based on the nature of the refund request: Full refund: If the goods or services are deemed entirely unsatisfactory or defective. Partial refund: If the issue is limited to specific aspects of the delivered product or service.

 

5. Payment Refund
Refunds will be processed using the same method as the original payment. The timeline for refund processing may vary.

 

6. Changes and Cancellations
Changes to the refund request or cancellations must be communicated to M.O Crafts LTD in writing. Additional considerations may apply for requests submitted after the refund process has commenced.

 

7. Liability
M.O Crafts LTD will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our refund services or any issues related to the provided services.

 

8. Intellectual Property
Any custom designs, drawings, or plans created by M.O Crafts LTD for the client’s project remain the intellectual property of M.O Crafts LTD unless otherwise agreed upon in writing.

 

9. Governing Law
These Refund Policy terms are governed by and construed in accordance with the laws of the United Kingdom. By using our services, you acknowledge that you have read and understood the Refund Policy provided by M.O Crafts LTD.

 

Contact us at info@mocraftsltd.com for questions related to refunds and returns.